Shared team inbox
Manage customer conversations in one place with assignments, internal notes, unread state, SLA visibility and agent presence.
- Conversation ownership
- Team collaboration
- Read and delivery status
Managed WhatsApp Business operations
Turn WhatsApp conversations into organised business operations.
Interweb Connect brings your customer conversations, team collaboration, WooCommerce activity, appointment booking and rule-based automation into one secure, human-controlled workspace.
Official WhatsApp Business Platform
Human-first automation
Tenant-separated workspaces
Interweb ConnectPlatform ready
AN
Ali NoorWhatsApp • Customer
Bot active
Reply to customer…
✓Queue protectedDurable message delivery
↗Human handoffExplicit agent control
One workspaceConversations, operations and automation
Managed onboardingConfiguration aligned with your business
Low-to-moderate volumeBuilt for growing SMEs and service teams
Human controlAgents always take precedence over automation
Core platform
Everything your team needs to serve customers on WhatsApp.
Start with the modules your business needs. Add more capabilities as your operations grow.
Appointment automation
Let customers view live availability, book, cancel and safely reschedule appointments from WhatsApp.
- Service and schedule controls
- Live slot refresh
- Duplicate-slot protection
WooCommerce operations
Connect your store for order notifications, customer-bound order lookups and structured human service requests.
- Order status notifications
- Protected order lookup
- Return and cancellation routing
Rule-based customer bot
Build deterministic replies, menus, business-hours behaviour and handoff rules without giving automation uncontrolled access.
- Text, buttons and lists
- Business-hours routing
- Persistent human handoff
WhatsApp Forms & Flows
Launch published WhatsApp Forms and capture structured customer submissions where the feature is enabled by Meta.
- Published static Flow launch
- Submission correlation
- Optional agent handoff
Billing, access and branding
Control tenant modules, billing cycles, access, branding and operational notifications from a governed platform.
- Server-side entitlements
- Managed billing lifecycle
- Tenant-specific branding
Managed implementation
A practical path from WhatsApp number to working customer operations.
We configure the platform around your actual service process instead of leaving you with an empty dashboard and a long setup checklist.
Connect and verify
We guide the Meta onboarding process, preserve your approved connection mode and verify messaging readiness.
Configure your workflow
We set up team access, business hours, automation rules, WooCommerce or appointment settings and operational safeguards.
Test before launch
Controlled live tests verify delivery, ownership boundaries, human handoff, queues and customer-facing behaviour.
Designed around real work
Purpose-built workflows for growing businesses.
01
WooCommerce stores
Automate order updates, answer protected order-status questions and route returns or cancellations to a human team.
Discuss your store workflow →02
Appointment businesses
Offer current availability, confirmations, cancellation and safe rescheduling without manual back-and-forth.
Plan your booking flow →03
Customer service teams
Give agents one shared inbox with ownership, notes, status visibility and controlled automation that stops when people take over.
Improve team operations →
Built for operational trust
Automation should support your team—not bypass it.
Interweb Connect is designed around tenant separation, scoped credentials, durable delivery and explicit human control. Sensitive operations are enforced on the server, not merely hidden in the interface.
01
Human precedence Assigned conversations and persistent handoff suppress automation until an authorised user resumes it.
02
Tenant boundaries Customer, order, appointment and module access is scoped to the correct workspace and contact.
03
Durable queues Messaging uses idempotency, retry control and failure isolation to reduce duplicate or lost actions.
04
Controlled modules Entitlements are enforced by server routes and can be enabled, suspended or granted per tenant.
Operational safeguardsProtected
CredentialsScoped
AutomationAuditable
Human controlAuthoritative
Customer dataTenant-bound
Flexible commercial model
Choose the modules your operation actually needs.
Interweb Connect uses managed modular packages rather than forcing every customer into the same feature bundle. Monthly and annual options can be structured around your required workflows.
Core workspaceRequired foundation
WhatsApp connection & inboxOperational module
WooCommerce BotOptional
Appointment BotOptional
Forms & FlowsOptional / Meta eligibility
Request a tailored proposal
Questions
Clear answers before you connect your business.
Interweb Connect is currently offered as a managed service for small and growing businesses.
Is Interweb Connect an official WhatsApp Business Platform solution?+
Interweb Connect works with the official WhatsApp Business Platform and Meta onboarding processes. Availability and account approval remain subject to Meta’s policies and eligibility requirements.
Can my team continue using people alongside automation?+
Yes. Human assignment and persistent handoff take precedence over automation. Automation does not silently resume after a person takes control.
Can it connect with WooCommerce?+
Yes. A companion connector supports order events, customer notifications and protected order context for customer-service workflows.
Can customers book appointments directly in WhatsApp?+
Yes. The Appointment Bot supports configured services, live time-slot selection, booking, cancellation and safe rescheduling.
Is this a self-service signup product?+
Not currently. We use managed onboarding so connection, modules, workflows, testing and operational controls are configured correctly before launch.
Start with a controlled implementation
Tell us how your business uses WhatsApp today.
We will map the right modules, onboarding steps and live-test plan for your customer operations.